Gilmer County, GA
Frequently Asked Questions
What is a Short-Term Rental?
A Short-Term Rental, also known as a vacation rental, is the rental of a legally-licensed dwelling unit for periods of less than 30 consecutive days per occurrence. A Short-Term Rental License is required prior to advertising and renting your property.
Who needs to apply for a Short-Term Rental License?
Any owner renting a property for a period of 30 consecutive days or less is required to apply for a Short-Term Rental Permit. It is the owner(s)' responsibility to know and comply with all ordinances, resolutions and regulations that apply to short term rentals within the County of Gilmer County, GA.
What if I do not obtain a Short-Term Rental License?
Renting or advertising your home for rent on a short-term basis without a license is in violation of the County of Gilmer County, GA's ordinances and subject to enforcement processes as provided for in Short Term Rental Ordinance; Chapter 45.
What is the Short-Term Rental Host License Fee?
In order to operate or advertise as a Short-Term rental within the county all property management companies must have a valid Occupational Tax Certificate (Chapter 50, taxation, Article III). All owners of Short-Term rentals must have a valid Short-Term Rental Host License issued pursuant to this article for each short-term rental.
When is the Hotel/Motel Accommodations Tax due?
Hotel/Motel Accommodations Tax payments are due monthly no later than the 20th of the month following the end of the prior month. If there was no rental activity for the entire month, you are still required to submit the completed Hotel/Motel Accommodations Tax form.
How is penalty and interest calculated on late payments?
PENALTIES: Tax Due x 1% or $5 minimum after 1 day past the due date. Penalty is assessed one time when the form is one day late. Ex: Tax form that is one day late will calculate as if it was 30 days late and will be assessed 1%.
INTEREST: Tax due x 10% per annum starting 1 day after due date. Calculated daily. Interest is assessed starting 1 day after the due date.
Is there a timely discount on the tax form?
Yes, there is a 3% of total tax due discount if the tax form is completed on time.
Do I also need to obtain a separate business license?
No. The Short-Term Rental Host License is all you need to begin advertising your rental and remitting taxes.
What is the cost of a Short-Term Rental Host License?
There is an annual fee of $225.00 for new license, $300.00 for renewals.
Does my short-term rental license apply to multiple properties?
No. You are only allowed to short-term rent one dwelling unit per license for a short-term in the County of Gilmer County, GA.
Do I have to display my license?
Yes. The STR License, visitor emergency information, must always be posted in a conspicuous place within the short-term rental unit. Your STR License PDF can be found in the Business Center by clicking your account name under "Manage Your Account(s)".
Can I pay by credit card?
Yes! GovOS Pay is able to take Visa, Mastercard, Discover and American Express. GovOS Pay does assess a convenience fee of 3% per transaction with a min of $0.50 (50 cents).
Can I pay by e-check ?
Yes! You can select your e-check during checkout. In doing so, you authorize your bank to send the payment electronically to GovOS Pay. The County does not pull the money from your account, ever. GovOS Pay does assess a convenience fee of $1.00 per transaction.
I need to close my account. What do I do?
Please email the County of Gilmer County, GA at strlicense@gilmercounty-ga.gov. Please include the closure date and the reason you are closing the account.
How do I amend a return?
Please email strlicense@gilmercounty-ga.gov letting us know you need to file an amended return. In the email please include:
1) Provide your six-digit license/account number, and owner name.
2) Period you need to amend (i.e. Q1 2021 form due April 30th).
3) If you overpaid or underpaid your original form.
4) Brief explanation as to why the form needs to be amended.
Once we receive this email we will review your account and send you further instructions.
What types of assistance can GovOS provide to me?
GovOS can assist you with all your system and account questions. Whether you have a question about your account or technical questions about how to do something in GovOS, please reach out to our support team. We can always reach out to the City on your behalf if we need their assistance with one of your questions. You can reach GovOS at blt.str.support@govos.com and by phone at (888) 751-1911.
Where are my tax forms? My Action Center is empty.
Your tax forms will be available on the 1st day of the month following the last day of the tax period. For example, the Quarter 1 (January-March) tax forms will be available in your Action Center on April 1. If you do not see the forms you expected, simply contact GovOS support for assistance.
Can I manage multiple properties with one login?
Yes - to do so, click Add accounts from your user login under Manage Your Account(s). You will need your 6 digit Account Number and the GovOS Activation Code to connect to an existing property record.
Can a property have more than one user?
Yes, each property can have an unlimited number of users. Each user is required to provide the 6 digit Account Number and the GovOS Activation code to be authorized to connect to an existing property record.
I did not receive or I misplaced the letter with my activation code. What do I do?
Contact GovOS blt.str.support@govos.com or by phone at (888) 751-1911 for assistance. You will need to confirm account details to be verified for the account. To protect the security on property accounts, you will need written (e-mail) permission from a registered owner or officer of the property for us to provide you with a new activation code.
Can I file a Zero File tax return through GovOS?
To file a zero file tax form, select your tax form from your Action Center. Then, complete the required information on the remittance, including Gross Rents and any deductions. You will be prompted to confirm your desire to complete the return as a Zero File return.
Can I schedule a payment in GovOS?
For your security, GovOS does not store any payment information in the system. You will need to enter your desired payment information each time you check out.
How do I change the User on a Property?
All users need to register, just as you did, by going to the home page for that jurisdiction (i.e. https://gilmercountyga.munirevs.com). They will click on the "Go" button under "New Users". They will also need the 6 digit account number and Activation Code for the property.
I forgot my password. What do I do?
From the Log In page, click the "Forgot your password" link and follow the instructions that will be e-mailed to the User's registered e-mail address.
Do I have to login to GovOS to see my alerts and reminders?
No. All alerts are e-mailed to your authenticated e-mail address. When you login to the system, you will also see any open alerts that need to be addressed in your Action Center.
For Assistance, Contact GovOS Support
blt.str.support@govos.com
(888) 751-1911
When contacting support, be sure to include the jurisdiction (Gilmer County, GA) and your account number in all emails or voicemails. This will help us assist you as promptly as possible. Thanks!
